{"id":9708,"date":"2020-05-29T16:42:11","date_gmt":"2020-05-29T14:42:11","guid":{"rendered":"https:\/\/www.proxess.de\/support\/"},"modified":"2026-06-12T12:22:28","modified_gmt":"2026-06-12T10:22:28","slug":"support","status":"publish","type":"page","link":"https:\/\/www.proxess.de\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling bg-px-gradient\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:3%;--awb-padding-bottom:3%;--awb-background-color:var(--awb-color5);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:normal;\">Support<\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-left:0;--awb-border-style:solid;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 30px ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:30px;\"><p>Our customer service is available Monday to Friday from 8:00 a.m. to 6:00 p.m.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 30px ) * 0.33333333333333 ) );margin-right: 30px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><ul style=\"--awb-size:16px;--awb-iconcolor:#ffffff;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-laptop fal\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><span style=\"color: #ffffff;\">PROXESS DMS<\/span><\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-phone fal\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #ffffff;\" href=\"tel:+4974619353369\">+49 7461 9353-369<\/a><\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-at fal\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #ffffff;\" href=\"mailto:proxess.support@easy-software.com\">proxess.support@easy-software.com<\/a><\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 30px ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><ul style=\"--awb-size:16px;--awb-iconcolor:#ffffff;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-laptop fal\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span style=\"color: #ffffff;\">HABEL DMS<\/span><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-phone fal\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #ffffff;\" href=\"tel:+497461935311\">+49 7461 9353-11<\/a><\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-at fal\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #ffffff;\" href=\"mailto:habel.support@easy-software.com\">habel.support@easy-software.com<\/a><\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"400\" title=\"l\u00e4chelnder gesch\u00e4ftsmann telefoniert mit headset\" src=\"https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/06\/Mitarbeiter-an-der-Hotline.jpg\" alt class=\"img-responsive wp-image-8039\" srcset=\"https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/06\/Mitarbeiter-an-der-Hotline-200x133.jpg 200w, https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/06\/Mitarbeiter-an-der-Hotline-400x267.jpg 400w, https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/06\/Mitarbeiter-an-der-Hotline.jpg 600w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-last\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:28;line-height:normal;\">Open a support ticket<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>Do you use PROXESS DMS or HABEL DMS and require urgent assistance? Then simply use our ticket form to contact us. Our support team will be happy to help.<\/p>\n<\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3949-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"3949\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9708#wpcf7-f3949-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Kontaktformular\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3949\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3949-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"salutation\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"salutation\"><option value=\"\">Anrede<\/option><option value=\"Frau\">Frau<\/option><option value=\"Herr\">Herr<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Vorname*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-column-last fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nachname*\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><span id=\"wpcf7-6a3c6588d79a4-wrapper\" class=\"wpcf7-form-control-wrap Jobtitle-wrap\" data-cf7apps-honeypot=\"Jobtitle\" style=\"display: block;\n\t\t    width: 0px;\n\t\t    height: 0px;\n\t\t    padding: 0px;\n\t\t    border: 1px solid transparent;\n\t\t    display: block;\n\t\t    overflow: hidden;\n\t\t    \"><input type=\"hidden\" name=\"Jobtitle-random-hash\" value=\"62876957\"><label\n\t\t    for=\"wpcf7-6a3c6588d79a4-field\"\n\t\t    class=\"hp-message\"\n        >Bitte lasse dieses Feld leer.<\/label><input\n\t    id=\"wpcf7-6a3c6588d79a4-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"9pwiwz7esu0b\"\n\t    value=\"\"\n\t    size=\"40\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n    \/><\/span>\n<\/p>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Firma*\" value=\"\" type=\"text\" name=\"text-firma\" \/><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-column-last fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Telefon\" value=\"\" type=\"text\" name=\"phone-number\" \/><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"produkt\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"produkt\"><option value=\"\">Welche L\u00f6sung setzen Sie ein?*<\/option><option value=\"PROXESS DMS\">PROXESS DMS<\/option><option value=\"HABEL DMS\">HABEL DMS<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<p><span id=\"wpcf7-6a3c6588d8a6c-wrapper\" class=\"wpcf7-form-control-wrap Website-wrap\" data-cf7apps-honeypot=\"Website\" style=\"display: block;\n\t\t    width: 0px;\n\t\t    height: 0px;\n\t\t    padding: 0px;\n\t\t    border: 1px solid transparent;\n\t\t    display: block;\n\t\t    overflow: hidden;\n\t\t    \"><input type=\"hidden\" name=\"Website-random-hash\" value=\"87357924\"><label\n\t\t    for=\"wpcf7-6a3c6588d8a6c-field\"\n\t\t    class=\"hp-message\"\n        >Bitte lasse dieses Feld leer.<\/label><input\n\t    id=\"wpcf7-6a3c6588d8a6c-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"0gc5nkevuyar\"\n\t    value=\"\"\n\t    size=\"40\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n    \/><\/span>\n<\/p>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-betreff\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Betreff*\" value=\"\" type=\"text\" name=\"text-betreff\" \/><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Nachricht\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-spacing-yes\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-629\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-629\"><option value=\"\">Wie dringend bewerten Sie Ihr Ticket?*<\/option><option value=\"nicht dringend\">nicht dringend<\/option><option value=\"dringend\">dringend<\/option><option value=\"sehr dringend\">sehr dringend<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div style=\"margin-bottom: 25px;\" class=\"fusion-one-half fusion-layout-column fusion-column-last fusion-spacing-yes\">\n\t<p>M\u00f6chten Sie uns eine Datei senden? (Max. 5 MB)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-807\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.txt,.log,.zip,.rar,.7z,.reg\" aria-invalid=\"false\" type=\"file\" name=\"file-807\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"fusion-clearfix\">\n<\/div>\n<div style=\"margin-bottom: 25px;\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-498\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-498\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich stimme zu, dass meine Angaben aus dem Kontaktformular zur Beantwortung\nmeiner Anfrage erhoben und verarbeitet werden. Die Daten werden nach abgeschlossener Bearbeitung Ihrer Anfrage gelo\u0308scht.<\/br>\nHinweis: Sie ko\u0308nnen Ihre Einwilligung jederzeit fu\u0308r die Zukunft per E-Mail an <a href=\"mailto:info.proxess@easy.de\">info.proxess@easy.de<\/a> widerrufen. Detaillierte Informationen zum Umgang mit Nutzerdaten finden Sie in unserer <a href=\"\/datenschutzerklaerung\/\" target=\"_blank\">Datenschutzerkla\u0308rung<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Support Ticket senden\" \/>\n<\/p><div class=\"fusion-alert alert custom alert-custom fusion-alert-center wpcf7-response-output fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" style=\"--awb-border-size:1px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div>\n<\/form>\n<\/div>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:#f7f7f7;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-first\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:28;line-height:normal;\">Rapid, straightforward assistance<\/h2><\/div><div class=\"fusion-text fusion-text-3\"><p>In order to allow our staff to instantly view your screen when you need support, we use the TeamViewer program. This creates an encrypted connection between your computer and our PROXESS Customer Service. We can only access the data you choose to share on your PC. This allows problems to be resolved and assistance provided more quickly, even remotely.<\/p>\n<p>When prompted by our service agent, please click the TeamViewer icon to directly open the program. Our service agent will guide you through the next steps.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/get.teamviewer.com\/proxess-quick-support\" target=\"_blank\" aria-label=\"Logo-Teamviewer\" rel=\"noopener noreferrer\"><img decoding=\"async\" width=\"500\" height=\"114\" src=\"https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/05\/Logo-Teamviewer.png\" alt class=\"img-responsive wp-image-8038\" srcset=\"https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/05\/Logo-Teamviewer-200x46.png 200w, https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/05\/Logo-Teamviewer-400x91.png 400w, https:\/\/www.proxess.de\/wp-content\/uploads\/2020\/05\/Logo-Teamviewer.png 500w\" sizes=\"(max-width: 800px) 100vw, 500px\" \/><\/a><\/span><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-button-wrapper fusion-align-block\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/get.teamviewer.com\/proxess-quick-support\"><i class=\"fa-desktop-alt fal awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Open TeamViewer QuickSupport<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":95,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-9708","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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